Want to give us your printing data and have questions about file formats, printing procedures and other things? Below we have summarized the most frequently asked questions about our printing services.

What is necessary to place an order for silk-screening?

o place an order for CONTRACT silk-screening we need your purchase order and art all sent to ksin@syncinkltd.com. Your order will be put on hold until all appropriate information is received.

What is the minimum order for silk-screening?

Our minimum order is 12 pieces for up to a 3-color imprint. Unless your garments are for sports teams receiving names and numbers on their garments, this is the only exception to our 12 pc minimum. Anything more then 3 colors will need a 72-piece minimum.

What is your turn around time?

Our turn around time for a silk-screening order is 7-10 business days from the final art approval. This is a very firm time frame as we schedule our presses over a week in advance.

What about RUSH jobs?

Rush jobs are completed in less than 7 business days after the final approval of your art and are subject to a 30% addition to your total. We do ask that you call ahead first to make sure we are able to handle your rush job before garments are sent to us, as we do not always have an open spot on our presses for such jobs. If you do send your garments to us without checking to make sure if we can handle your job, and at that time we are not able to rush the job, we will not be responsible for freight back to you.

If I am drop shipping to you, what should I do?

You may send your garments as follows…

Your company name and PO # (Job Name)
c/o Dattebayo Apparel
1015 Dillingham Blvd. #1205
Honolulu, HI 96817

What is the proof / approval process?

On all new orders we will be sending you an art proof for your review. This proof will state the size, pantone colors and overall location of your print job. Please make sure to look over the proof carefully as once it is approved we will be printing exactly that. Proofs are issued about 1-2 business days after all forms and art have been received. If you do not receive a proof in that time frame please bring that to our attention, as we are not aware you didn’t receive it. Sometimes wrong emails are listed or lost in cyberspace. Also, we do ask that you set your email account to send a confirm receipt of emails when in the proof/approval process. If we do not receive your art approval we cannot proceed with your job. Having your email set for a confirm receipt ensures that we in fact did get your reply, if you did not get a confirm receipt, we do not have your approval.

Same As Last order?

All orders are new orders, do NOT expect us to go with your last order, please put down colors, size, location etc. as if it was your first time. We will pull your existing film and reference the re-order PO to make sure it is accurate. If you feel you need to request a proof for a re-order, please indicate this on the purchase order.

Do you provide the Clothing?

We are embellishers, should you be unwilling or unable to supply us with the clothing, we are able to supply a range of clothing from many different suppliers. Please check with us for any specific clothing you want.

Do you have any other questions about what you want to print?

Just call us at +1 808 3724228 or use our contact form.